what the hell's up with Burda? For the last 2 months, I've had an item traced, sewn and worn from the issue before the month actually started. Now here we are, 8 days into August, and no magazine in sight. According to what someone posted on PR on Friday, it hasn't even left freaking Germany yet.
Maybe they should send it together with September, which will be due before you know it.
Mario thinks it's funny, watching me go through withdrawal. He's fully expecting me to develop the shakes or start hallucinating or something.
If that happens, I'll try to do it in the workroom, where not a whole heck of a lot else is going on. I am working on the recreation of my gray pinstripe skirt, a project I was really looking forward to, but I started it because I didn't have anything I wanted to do more. Not a good enough reason, as it turns out, because while I'm more than halfway along, I'm also only about halfway enthused.
There was also some more veterinary drama this week, which wore me out. Getting all worked up really takes it out of me. I wonder if it's because most of us - at least most of us of a certain age - were raised not to express anger and really let the deserving have it when they screw up. When I allow myself to let loose, it really takes it out of me.
This is Alice. Alice went to the vet (my normal one, not the ER) because she was she was having trouble eating and I suspected dental issues. I put down a deposit, got a little dizzy at the size of the estimate, and went to work. They called in the afternoon - she was awake and coming out of the sedative, she'd had 7 teeth removed and she could come home that night.
I picked her up that evening. They brought her out snoozing in her carrier, explained that she'd had IV sedation so her arm had been shaved, and gave me some pain meds. Once we got home, I let her out of the carrier, and she staggered across the floor like a drunken sailor, partly from the sedation, and partly because - deep breath here - they'd forgotten to take the IV out of her arm! She's sporting a big white bandage from paw to shoulder, with tubes sticking out of it.
I call the vet. They basically say, "Oops." Oops? I paid the equivalent of a mortgage payment to have Alice fixed up and no one looked at her closely enough on check out to notice that she was bandaged and dragging some plumbing behind her? And no, I can't bring her back in, it's close to a $20 cab ride at rush hour and Alice is skittish to begin with, so another car ride would make her tiny brain seize up. And no, I can't don't feel comfortable pulling an IV myself. Sorry. After the tech starts to cry, I suggest she send someone out to me, which eventually they do. One of their techs lives in the neighborhood and happened to be home ande came right over to help out.
The next day I called the doctor, whose response was, "Things happen." Really? She said she couldn't think of anything she could say or do that would make me feel better - really? - and I agreed she probably couldn't; I needed to have confidence in my vet, which I no longer did, and I'll be in to pick up the records for all 10 of my cats. Ka-ching!
I wasn't looking for a refund, or even a credit. I was, however, looking for a sincere apology that I didn't have to call and solicit and an admission that they screwed up and it wasn't somehow my fault for catching it and pointing it out to them. I've been a client there for 10+ years, and have taken 10+ cats there during that amount of time. Someone should have been on the phone to me first thing in the morning to apologize. It just seems like sucky customer service, in addition to carelessness on a really big scale.
I'm not one of these people who says my cats are my children - they are, but I do know the difference - but it's the same principle. I dropped off something small and helpless and trusted them to take proper care of her, and they didn't. Imagine if that was your pediatrician.
But Alice is fine now, at least. She no longer has death-breath, and after a few days of pain meds and soft food, is back out with the others crunching up a storm. She recovered from the whole experience much more quickly than I have. Plus I now need to find a new vet.
And none of this would probably have been as irritating if I'd had my Burda fix!